Do you deliver?

At this stage we only offer pickup from our conveniently located store at 2912 Logan Rd, Underwood however we will hope to offer delivery in the near future so stay tuned!

When can I collect my order?

You can select your pickup day when checking out. Orders placed before 10am can be collected next day (Monday – Saturday). Orders placed after 10am can be collected 2 days later. Orders can be collected Mon – Fri: 6am – 5.45pm or Sat 4am – 3.45pm from 2912 Logan Rd, Underwood.

How do I collect my order?

When you get to 2912 Logan Road, Underwood drive up the ramp & you will see 2 dedicated carparks clearly marked for pickups. Follow the signage instructions (instructions are on the signs) for pickup details.

Do you have your entire range online?

No, we only have our most popular products online. To shop our entire range of meat, vegetables, fruit & pantry items come visit us in store at 2912 Logan Rd, Underwood.

I'm having trouble ordering online, how do I get help?

If you are having trouble placing your order you can contact us via our contact details or visit us in store.

What payment options do you offer online?

We accept secure credit card payments via PayPal or our Stripe credit card gateway.

What is your refund policy?

We pride ourselves on top quality products & customer service. If you have received a product you are unhappy with due to quality or error, please contact us straight away. We will discuss the situation with you personally to determine the issue and treat each situation individually. If the issue is due to our error, the goods will be replaced immediately. A refund for the amount of the goods in question may also be considered under certain circumstances.